Privacy Policy – Fix-OT

Effective Date: 14 August 2025

Information We Collect

We may collect the following information from service providers and users:

• Full name
• CNIC number
• Profile photo
• Contact details (e.g., phone number, address)
• Device or location data (used for matching services)

Why We Collect This Information

We collect basic identity data from workers to:

• Display to users when workers arrive at their doorstep
• Help users verify the worker upon arrival
• Reduce the risk of impersonation or fraud

We validate CNIC information through the Tasdeeq App but do not perform criminal background checks or full identity verification.

Disclaimer & Limitation of Responsibility

Fix-OT is not responsible for:

• The conduct or behavior of any user or worker
• Any mishandling, fraud, theft, or harm caused before, during, or after a service
• Any dispute or damage resulting from services arranged through the platform

We are only a technology platform connecting users and workers. We provide identity details for user reference and doorstep verification only. Users must use their own judgment and take all necessary precautions.

Data Protection

All user data is securely stored and encrypted. We do not share your data with third parties unless required by law. Access is restricted to authorized personnel only.

Your Rights

Users and workers have the right to:

• Access the data we store
• Request corrections or deletion
• Withdraw consent (which may limit platform use)

To request changes or deletion, contact us at: info@fixot.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here and may also be notified through the app.

Contact Us

If you have any questions about this policy, please contact us:

Email: info@fixot.com
Address: Gulshan-e-Iqbal block 7, Karachi